Accessibility

Funko is driven by the belief that passion and fandom are universal, and that everyone, regardless of background or ability, should be able to enjoy the characters, stories, and creative universes that spark their love. This philosophy shapes not just their products, but also how they approach their digital platforms, customer service, and physical spaces, ensuring they’re accessible and welcoming to all fans.

At the heart of Funko’s mission is the goal of making its online platforms, including funko.com and loungefly.com, easy for everyone to navigate. The company continuously works to improve the accessibility of these sites, aligning with established accessibility standards like the Web Content Accessibility Guidelines (WCAG) version 2.1 at the AA level. This ensures that visitors, whether they use assistive technologies or not, can browse, learn about products, and make purchases without barriers.

Funko views accessibility as an ongoing commitment, not a one-off project. Recognizing that technology and user needs evolve, the company regularly assesses its websites to pinpoint areas for improvement. Updates are continuously made to enhance the user experience, making interactions smoother and more inclusive. However, Funko also acknowledges that challenges may still arise for some visitors, and encourages open communication. If anyone encounters difficulties while using the site, Funko’s support team is readily available to assist through email, phone support, or other communication methods that meet individual accessibility needs.

Beyond the digital realm, Funko extends its inclusivity to physical spaces. The company ensures that people with disabilities, accompanied by service animals or support persons, are welcomed in all public areas. This reflects Funko’s deep respect for autonomy and dignity, acknowledging that everyone has different support needs to fully engage in public life.

To further this commitment, Funko emphasizes the importance of training for its staff. Employees are educated on how to effectively and respectfully engage with individuals with disabilities, including those who may have service animals or need assistance. This training fosters a welcoming and supportive environment for all.

Funko is also dedicated to transparency and clarity in its accessibility policies. If anyone has questions or needs more information, the company encourages direct communication to ensure concerns are addressed thoughtfully and openly.

Through these ongoing efforts, Funko strives to make fandom truly inclusive. By prioritizing accessibility and continually improving, Funko works toward a future where all fans, regardless of ability, can fully engage with its products, brands, and platforms without barriers.